• How do I receive a member login to the LAAC website?
    • Please email the Membership Administrative Assistant at diane.williams@laaco.net in order to request a member login to the LAAC website.
  • How can I add or remove a family member on my account?
    • In order to add your spouse and/or child to your membership account, you will need to complete the Add Family Form. If you are adding your spouse, we will also need a copy of your marriage certificate . You may email both documents to jenny.jenewein@laac.net or drop them off at the Membership Office located on the 2nd floor of the Club, during business hours (Mon. – Fri., 8 a.m.- 4:30 p.m.)
    • To remove a family member from your membership account, please email jenny.jenewein@laac.net or call the membership office at 213.630.5200.
  • How do I make a reservation for a member event?
    • You can make a reservation for a member event by emailing laac.events@laac.net or by calling 213.630.5255.
  • How do I receive pricing for a Private Event?
    • For a Wedding or Social event inquiry, please contact Roxy Adlesh at 213.630.5287 or email at roxy.adlesh@laac.net.
    • For a Corporate event inquiry, please contact Cynthia Garcia at 213.630.5286 or email at cynthia.garcia@laac.net.
  • How can I receive a new membership card?
    • Please email diane.williams@laaco.net for replacement card requests. You can also fill out a form at the front desk or greeter station. There is a $10 fee for every replacement card ordered.
  • How do I set up automatic payments through my bank account?
    • Please fill out the Auto Pay Authorization Form and send to the Credit Account Manager, Edward Gurango, at edward.gurango@laac.net. Once the form is processed, anything you charge on your membership card will be automatically debited from your checking account on or around the 15th of each month.
  • Can I make a payment in-person or over the phone?
    • To make a payment in person, please go to the hotel front desk. If you would like to make a check by phone payment, please contact the Credit Account Manager, Edward Gurango, at 213.630.5219 (Mon. – Fri., 8 a.m.- 5 p.m.)
  • How can I receive an explanation of my billing statement?
    • Please email laac@laac.net with any questions pertaining to your billing statement. Please include your first and last name, as well as your member number.
  • How can I place my membership on hold?
    • In order to place your membership on hold for up to 6 months, you must have been a member for at least two years. You can place your membership on hold once throughout the tenure of your membership. The completed Hold Form must be received by the end of the month, prior to the month in which you would like your membership hold to start. Please email the completed form to laac@laac.net.
  • How do I resign my membership?
    • On behalf of the entire LAAC family, I would like to say that we are sorry to lose you as Club member, please fill out the Resignation Form by clicking here.
  • How can I receive my fitness assessment?
    • Our Fitness Assessment is a valuable tool to help you, and your trainer should you decide to work with one, to determine your current fitness level and to set some short and long-term fitness and performance goals. For more information please contact Benita Conway at 213.625.2211 ext. 3347 or email at benita.conway@laac.net
  • How do I request a letter of introduction?
    • In order to obtain an Introduction Letter to the reciprocal club of your choice, we will need your member number, name and the dates you plan to travel. The Club charges a $5 non-refundable processing fee per for each card of introduction. The letter of introduction is valid for up to 30 days. You will need to email the hotel at hotel.reservations@laac.net. Once the hotel receives the email they will complete the introduction letter and fax to the Club upon your request. If you have any questions please feel free to contact the hotel at (213) 625-2211.